Support

You can purchase consumables directly from your local agent who will generally have stock local to your region.   Consumable Items are      Are consume...

We've created a job start and regular printer maintenance checklist to help you get the very best from your machine.    https://support.cleangreen3d.c...

Read this document before you start.  https://support.cleangreen3d.com/a/solutions/articles/4000161645?portalId=61994

Generally this is in indication that you machine needs calibration.   What is happening is the knife is no longer cutting the model edges in the correct pos...

Check that plastic the paper roll-ends are fully inserted into the paper roll.  If they are inserted un-evenly alignment issues between the paper roll and t...

This is no longer necessary.  By setting the feet on the machine to raise it on one side the build press has a tendency to roll to the right hand side of th...

Error 500 is common on firmware versions prior to V6.  Typically it happens when the user tries to cancel a job while the printer is running or paused or i...

You need to read this article before you download Orange.

You can find links to download our latest firmware as well as our Orange Slicer on our support page Cleangreen3d only supports The former Mcor ArkePro prin...

This can happen for a number of reasons from simplest to most complex.  1) Your Glue wipe has glue deposits on the face that sits on top of the glue whe...